![]() The team added, "At this moment in time we are still waiting for a final Root Cause Analysis (RCA) from our partners, but ultimately what really helped resolve the overloading issue was configuring our database cache cleaning, which was being run every 60 seconds. The steps detailed helped to ensure a more resilient database that can withstand heavy pressure, but that still wasn't quite enough for the dev team as far as a solution goes. We also increased the headroom on the database, multiplied the number of shards (not the Anomalous kind) and continued to do all we were able to in order to force data into RAM." Subsequent to the scale-up and scale-out, we also increased disk IOPS on all servers by approximately 40%. We re-balanced user profiles and inventories to new servers. The post continues, saying, "We spent over two days and nights applying numerous changes and improvement attempts: we both doubled the database servers and vertically scaled them by approximately 50% (“scale-up and scale out”). Understanding why it was not using RAM was our key challenge and we worked with staff across multiple partners to troubleshoot this." "We managed to understand that many server calls were not being managed by RAM but were using an alternative data management method ("swap disk"), which is too slow for the flow of this amount of data," explains PCF. "Once this data queued back too far, the service failed. Instead of giving the standard "the server demand was too much for us" explanation, People Can Fly took it one step further. Furthering their promise to be completely transparent with players, the post details the more technical deviations that caused such a chaotic launch. In the studio's most recent Reddit post, the team worked all through Easter weekend and "around the clock" to get the servers stable for players eager to jump into Enoch. ![]() Comment from discussion Outriders Post Launch Dev News Updates.
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